When you send a tour request or contact message, we collect the details you provide so we can reply with availability, meeting context, and next steps. We keep the focus on completing your request—nothing more than necessary.

What we collect

• Contact details (such as your name, email, and phone number).
• Request details (preferred date, group size, and any notes you include).
• Communication preferences (such as whether you’d like email updates about your request).

How we use your information

• To respond to your inquiry and confirm next steps for your request.
• To coordinate with your group details, including accessibility notes you share.
• To provide relevant updates about your booking progress, if you opt in.

How long we keep it

We keep your information only as long as needed to review and respond to your request, and for the period required to meet applicable obligations.

Your choices

• You can opt out of non-essential updates after confirmation.
• If your plans change, contact us and we’ll help update your request details.